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Terms and Conditions

Last Updated: January 2024

1. Acceptance of Terms

By using Vanguard Traveler services, you agree to these terms and conditions. These terms govern your use of our website and travel services.

2. Travel Services

Vanguard Traveler provides travel planning, booking, and consultation services. All bookings are subject to availability and third-party supplier terms.

3. Payment Terms

Payment schedules vary by service type. Custom itinerary planning requires 50% deposit upon agreement, with balance due 30 days before departure.

4. Cancellation Policy

Cancellations must be made in writing. Fees apply based on timing: 60+ days (10% fee), 30-59 days (25% fee), less than 30 days (50% fee).

5. Limitation of Liability

Vanguard Traveler acts as an intermediary between clients and service providers. We are not liable for third-party service failures or force majeure events.

6. Dispute Resolution

Disputes are resolved through binding arbitration in San Francisco, California, under American Arbitration Association rules.

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Privacy Policy

Last Updated: January 2024

Information We Collect

We collect personal information necessary for travel planning including names, contact details, passport information, and travel preferences.

How We Use Information

Information is used exclusively for travel planning, booking services, and customer communication. We do not sell or share personal data with third parties for marketing purposes.

Data Security

We employ industry-standard security measures including SSL encryption, secure servers, and limited access protocols to protect your personal information.

Your Rights

You have the right to access, correct, or delete your personal information. Contact us at [email protected] for data requests.

Cookies

We use essential cookies for website functionality and optional cookies for analytics with your consent.

Contact Information

For privacy concerns, contact our Data Protection Officer at [email protected] or +1 (415) 555-0847.

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Cookie Policy

Last Updated: January 2024

What Are Cookies

Cookies are small text files stored on your device to enhance website functionality and user experience.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality, including form submissions and navigation.

Analytics Cookies: Help us understand how visitors interact with our website to improve user experience.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

Managing Cookies

You can control cookie preferences through our consent banner or your browser settings. Disabling essential cookies may affect website functionality.

Third-Party Cookies

We may use third-party services like Google Analytics that set their own cookies. These are governed by their respective privacy policies.

Updates

This cookie policy may be updated periodically. Changes will be posted on this page with updated dates.

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DMCA Policy

Last Updated: January 2024

Digital Millennium Copyright Act Compliance

Vanguard Traveler respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Claims

If you believe your copyrighted work has been infringed on our website, please provide written notice including:

• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information including address, phone, and email
• Statement of good faith belief that use is not authorized
• Statement of accuracy and authority to act on copyright owner's behalf
• Physical or electronic signature of authorized person

DMCA Agent Contact

Send DMCA notices to:
DMCA Agent
Vanguard Traveler
2847 Union Street
San Francisco, CA 94123
Email: [email protected]

Counter-Notification

If you believe material was removed in error, you may file a counter-notification following DMCA procedures.

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GDPR Compliance

Last Updated: January 2024

Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal data:

Right to Information

You have the right to know how your personal data is processed, including purpose, legal basis, and retention periods.

Right of Access

You can request access to your personal data and receive a copy of the information we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You can request limitation of processing your personal data in specific situations.

Right to Data Portability

You can request transfer of your personal data to another service provider in a structured format.

Right to Object

You can object to processing of your personal data for direct marketing or other legitimate interests.

Legal Basis for Processing

We process personal data based on contract performance, legal obligations, legitimate interests, and consent where applicable.

Data Protection Officer

Contact our DPO at [email protected] for GDPR-related inquiries or to exercise your rights.

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.